Authorized dealer and service of all brands

Delivery and Payment

DELIVERY OPTIONS

PRODUCTS IN STOCK
Slovakia, Czech Republic
Geis, QDL, Packeta / Zásilkovna free shipping applies to all Concept2 Ergs, stationary bikes, endless ropes
QDL, Packeta / Zásilkovna 6 € (Slovakia) / 11 € (Czech Republic) applies to accessories purchased separately
Store Pickup (Továrenská 472/17, 962 31 Sliač, Slovakia) free shipping
Other Countries (Worldwide)
Individual Transport price according to the price list of the selected shipping company individual selection of the shipping company according to the dimensions, weight and quantity of ordered goods

TREADMILLS, EXXENTRIC PRODUCTS
Slovakia, Czech Republic
Individual Transport price according to the price list of the selected shipping company individual selection of the shipping company according to the dimensions, weight and quantity of ordered goods
Store Pickup (Továrenská 472/17, 962 31 Sliač, Slovakia) free shipping
Other Countries (Worldwide)
Individual Transport price according to the price list of the selected shipping company individual selection of the shipping company according to the dimensions, weight and quantity of ordered goods


PAYMENT METHODS

Slovakia, Czech Republic
Bank Transfer free
Cash on Delivery 1,5 €
Online Card Payment free
In Cash (store pickup) free
Other Countries (Worldwide)
Bank Transfer free


Other Countries (Worldwide)

We also send all products to other countries around the world. The method of transport and price is determined individually according to the order. If you are interested, please contact us.

Delivery

Deliveries of the subject of performance (goods ordered) will be subject to availability of products (within 24 hours) and operational capabilities of the seller made as soon as possible. Delivery notification is done by phone or e-mail at the order confirmation. When paying the proforma invoice the delivery time is the same, but starts counting from the moment when payment is credited to our account, unless otherwise agreed.

The ordered goods that is not in stock in our store is being ordered from the manufacturer. In such case, we will give you prior notice by e-mail or by phone about the change of the delivery period of your goods. You will be able to cancel the order or choose another item instead. To the expedition time you will need to add time (2–3 days) required for postal delivery. Delivery by shipping company is made within 24 hours in Slovakia

If you choose delivery of goods by shipping company, it is advisable to fill in your mobile phone number in the delivery address (we recommend to state it directly in the form of a binding order) so our staff can arrange the exact time and place of delivery with you. We also recommend to fill in the address where you are present during the day, as the shipping company generally performs delivery during normal working hours.

Site collection and delivery method is determined on the basis of the buyer's order. Delivery is fulfilled upon the delivery of the subject of the performance to the place agreed. The fitting of the subject of performance is not part of the delivery. Transportation to the destination address is provided by the seller. The shipped goods always contains the user´s manual in the Slovak language. Goods, together with the tax document will be supplied by Ultraining s.r.o. company immediately after receiving the amount invoiced to its bank account. Tax document will be sent by e-mail. The buyer undertakes to accept the goods ordered.

The seller is not responsible for:

  • the late delivery of goods ordered that was caused by postal service or courier service
  • the damage of the consignment caused by postal service or courier service
  • any non-delivery, which occurred due the manufacturer (supplier) owing to any restriction, or cancellation of distribution rights or other unforeseen obstacles

Shipping fees, delivery method:

  • free shipping applies only to selected products – indoor rowers, skiergs and airbikes, that have the note "Free Shipping" next to them. The free shipping is implemented through forwarding
  • services for individuals – non-entrepreneurs, and only on the territory of Slovakia and Czech Republic
  • personal collection at the company´s premises is also possible
  • for extra cost we can deliver the ordered goods by our company´s car within several hours from the confirmation of the order

Expediton time:

We commit to deliver the goods to the customer within 2 working days the latest, after the invoiced amount was credited to the account of Ultraining s.r.o. provided that the goods are in stock. If the product is sold out, we will immediately notify the customer. The goods will be dispatched within 24 hours of order confirmation (only during working days).

Payment

Prices of goods:
All prices listed in the online shop of Ultraining s.r.o., include VAT. Depending on the type of the ordered product the shipping costs may be added to the price.

Terms of payment:

  • Cash on delivery – cash payment is made on the delivery of the goods by the carrier
  • By cash – payment is made at the company´s premises when the goods are picked up by the customer personally
  • Online card payment – instant payment
  • Bank transfer – payment can be sent from any bank account into to our bank account in ČSOB bank

Bank: ČSOB, a.s. – branch Banská Bystrica
Bank account number: 384 574 643 / 7500
IBAN: SK 67 7500 0000 0003 8457 4643
SWIFT (BIC CODE): CEKOSKBX

Payment information is shown before the order confirmation and are also sent via e-mail after the order confirmation.

AUTHORIZED DEALER AND SERVICE OF ALL BRANDS

More info